Returns & Exchanges
At Red Dot, we are committed to your satisfaction and offer a hassle-free 30-day return policy for all items in their original condition. If you are not completely happy with your purchase, our streamlined process ensures a quick resolution for your exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is unused.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing